The Spire Hotel in Queenstown has proved itself to be top of the list from the bottom of the world by being named Oceania and Australasia's best luxury boutique hotel at a gala dinner held on October 24 for the 2015 World Luxury Hotel Awards.
Read MoreAre you often in a booking or in the middle of some task in Hotel Manger when a phone enquiry about availability or a different booking arrives? Or are you in the middle of doing something when someone wants to know something that’s in another area of Hotel Manager? Here’s the easy way to go to a completely different screen without interrupting the task you are doing.
Read MoreThe November 2015 release of Clarity Hotel Manager adds SMS text communication to its capabilities. This will allow two way communications with your guests in very flexible ways. You can send confirmation of their booking, you can send a welcome text, you can send a text inviting them to ‘happy hour’ in the bar, you can send them details of a ‘special’ if they book for dinner, you can send them a ‘thank you for staying’ message – and they can respond!
Read MoreIts always interesting to see stats that compare us with other countries. Check out how the hospitality industry in New Zealand is doing compared with the rest of the world.
Read MoreAt Clarity we offer a Cloud Backup service to minimise disruption and cost to your business in the event of a data disaster, we will keep a offsite backup of all your needed data and insure that in the event of a server failure or disaster we'll have you back in business in no time.
Read MoreWe loved this video from World Hotels and thought it was share-worthy. Enjoy.
Read MoreAs long as you're traveling to some beautiful or exotic location, you might as well consider making your hotel a travel-worthy destination as well. Each of these unusual hotels around the world does its best to provide guests with, in one way or another, a unique and unforgettable experience.
Read MoreClarity is featuring an interesting article in this months Accom Management Guide Magazine. Check it out!
Read MoreA Swiss hotel is hoping to woo space fanatics and art lovers to stay overnight with their new out-of-this-world suite. The Grand Kameha Zürich hotel has unveiled a space station-inspired suite that will cost guests $2,000 a night to feed their interstellar fantasies.
Read MoreWith summer just around the corner here in NZ, its almost time to slip on your shorts and get those pool inflatables pumped up ready for christmas. In the meantime if you feel like getting in the mood for summer take a look at these amazing hotel pools from around the world!
Read MoreWe've been having several discussions recently around bookings and some of the relating articles we've found are well worth a read. This one discusses how 2015 was a record year for bookings through global distribution systems, the channel used when guests book through traditional travel agents. Surprising? Apparently it was predicted that travel agent bookings were bound to decline.
Read MoreRecent changes at Google mean consumers no longer have to leave Google to book a hotel – bookings can be made right on the Google site via Google Instant Booking.
- The bookings are made directly to the hotel, and the hotel owns the customer relationship – not the OTA,
- The bookings are made on a commission model – generally more favorable terms that the OTA’s merchant model,
- Hotels can get exposure in Google Hotel Ads on a pay for performance basis – not a cost per click (CPC) basis.