User Hint for Clarity Hotel Manager

Are you often in a booking or in the middle of some task in Hotel Manger when a phone enquiry about availability or a different booking arrives?  Or are you in the middle of doing something when someone wants to know something that’s in another area of Hotel Manager? Here’s the easy way to go to a completely different screen without interrupting the task you are doing.

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Dougall LoveComment
Clarity Hotel Manager Adds Text Communication

The November 2015 release of Clarity Hotel Manager adds SMS text communication to its capabilities. This will allow two way communications with your guests in very flexible ways. You can send confirmation of their booking, you can send a welcome text, you can send a text inviting them to ‘happy hour’ in the bar, you can send them details of a ‘special’ if they book for dinner, you can send them a ‘thank you for staying’  message – and they can respond! 

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Dougall LoveComment
15 amazing Hotels from around the world

As long as you're traveling to some beautiful or exotic location, you might as well consider making your hotel a travel-worthy destination as well. Each of these unusual hotels around the world does its best to provide guests with, in one way or another, a unique and unforgettable experience.

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Dougall LoveComment
Cant wait to cool off this summer

With summer just around the corner here in NZ, its almost time to slip on your shorts and get those pool inflatables pumped up ready for christmas. In the meantime if you feel like getting in the mood for summer take a look at these amazing hotel pools from around the world!

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Dougall LoveComment
Booking trends: Don’t ignore impact of GDSes

We've been having several discussions recently around bookings and some of the relating articles we've found are well worth a read. This one discusses how 2015 was a record year for bookings through global distribution systems, the channel used when guests book through traditional travel agents. Surprising? Apparently it was predicted that travel agent bookings were bound to decline.

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Google may have just become your Hotel's best friend

Recent changes at Google mean consumers no longer have to leave Google to book a hotel – bookings can be made right on the Google site via Google Instant Booking.

  • The bookings are made directly to the hotel, and the hotel owns the customer relationship – not the OTA,
  • The bookings are made on a commission model – generally more favorable terms that the OTA’s merchant model,
  • Hotels can get exposure in Google Hotel Ads on a pay for performance basis – not a cost per click (CPC) basis.
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Dougall LoveHotel, GoogleComment