MBIE has recently released some interesting data on tourism spend (Regional Tourism Estimates). We thought we would share with you some of the key statistics relevant to the hospitality and commercial accommodation sectors.

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The battle between hotels and Online Travel Agents has been a tricky one. What hotels once saw as a profitable business opportunity, they now view as ‘commission demanding bandits that steal direct business.’

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This week, we came across a pressing article ‘Why a mobile website is essential: The stats every hotelier needs to see” written by Darlene Rondeau.

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We recently found an interesting article which laundry lists ways you can help your business and your team to develop and improve. While it doesn't speak so much about software systems, it does touch on asking 'who you are' and 'what you do', and identifying strengths and weaknesses in both the way you run your business and your team.

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Last Monday, HEI Hotels & Resorts was preyed upon by hackers. However, Stu Sjouwerman, founder and CEO of employee training and security company KnowBe4, believes hotels should be aware of the dangers of credit thefts by now, but hotels are not prepared. Here are Sjouwerman’s four takeaways on prevention.

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Consumers often begin their travel planning on smartphones and tablets, however, clunky payment gateways and reduced information available on screen create discomfort when actually making purchases on their mobile phones. This leads to a jump from a mobile to desktop for making final bookings which hoteliers must streamline if they would like to take full advantage of the existing consumer behaviour.

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A nice personal interaction at the front desk creates a good first impression. However, there will always be a segment of travellers who would like to bypass the front desk and head straight for their rooms. In an industry that thrives on guest interaction, mobile check-in poses some challenges.

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There’s a new mobile craze capturing the hearts and minds of millennials who grew up with the much loved Japanese Manga cartoon Pokemon. Savvy accommodation businesses have an opportunity to tap into this new craze, both for branding and revenue purposes. 

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Out of all the virtual reality, GPS, underwater digital lap counters and state-of-the-art technologies that will be showcased at the Rio 2016 Olympics, we thought this piece of jewellery will be of interest to you.

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